We all know 2020 was a challenging year. For those in meetings and events had to quickly enhance their service offering to incorporate more virtual and hybrid events into 2020 communication and event programmes. This couldn’t have been truer for us. As a result, we quickly re-engineered our services to turn many of 2020’s planned live events into a virtual. As a result of our determination to deliver, we successfully secured three new Client wins at the end of 2020.
In October 2020, we were appointed by Chartered Management Institute (CMI) to deliver a virtual solution for two key events:
Claire Arscott, Events Manager, from CMI commented on the appointment. “It is so refreshing to work with the team at Venues and Events International. We came to them initially with two event enquiries that required innovative event concepts to keep two different audiences engaged. Not only did they excel in their delivery, but they were also able to turn around from initial brief to event delivery in just over two weeks. Feedback from our delegates came with high praise and I’m already looking forward to working on future events with the team.”
In addition to CMI, Venues and Events International was successful in winning a contract with HCL Technologies, a next-generation global technology company that helps enterprises reimagine their businesses for the digital age, to support their virtual engagement strategy. The third contract win came from a financial servicing company for the delivery of three roadshows that are due to take place later this year.
CEO, Anita Lowe, is delighted by the success. “We can’t hide from the fact that 2020 had a major impact on all of us, and not just meetings and events, but across many other industry sectors. As with many other agencies, we had to quickly adapt our services and turn our live events programme into virtual concepts.
“We couldn’t have achieved this without the passion and enthusiasm from every single member of the team. We’ve had some employees take on alternative workloads to support the delivery of a project as part of Covid-recovery initiative. Our events team have undertaken training to enhance their virtual and event management skills. By ensuring their knowledge is fresh, we continue to provide new ideas and are attentive to our Clients ever-changing requirements.
“The positivity from the team is what has led us winning new Clients – by believing in our values and demonstrating how we instil these to support Clients business objectives and show innovation in our service delivery.”
It wasn’t all about winning new contracts in 2020. Not only did we work with Clients on virtual solutions, at Christmas we delivered more than 250 hampers.
Chief Operating Officer Kim Cavilla commented on the initiative. “At the time of year when everyone loves to get together, but a global pandemic would not allow, we wanted to give all of our Clients different options to be able to celebrate the year they had had and most importantly say thank you to their employees or Clients. After sending just one mailshot to our Clients on Christmas hamper ideas, the enquiries came flooding in. We were able to provide a bespoke option where Clients could pick their budget and items. By the last week of Christmas, we sent out 252 hampers in time to meet the last delivery before Christmas!”